{"id":11807,"date":"2020-12-10T11:18:58","date_gmt":"2020-12-10T11:18:58","guid":{"rendered":"https:\/\/www.aluminati.net\/?p=11807"},"modified":"2022-09-26T11:04:40","modified_gmt":"2022-09-26T10:04:40","slug":"demonstrating-the-value-of-alumni-relations","status":"publish","type":"post","link":"https:\/\/www.aluminati.net\/demonstrating-the-value-of-alumni-relations\/","title":{"rendered":"Demonstrating the Value of Alumni Relations"},"content":{"rendered":"<h3><b>How to ensure Alumni Relations is seen as a crucial, calculated and cost-effective element essential to the delivery of your institutions\u2019 ambitions.<\/b><\/h3>\n<p>&nbsp;<\/p>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"width:calc( 100% + 0px ) !important;max-width:calc( 100% + 0px ) !important;margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:left;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" title=\"Sign up to our blog and get updates when we publich new and interesting content.\" href=\"https:\/\/em1.aluminati.net\/subscription?f=Y9763IqTdXLSunXJOKOQGB938N892k763y1WtpPG2tfsVpbdMORE2WFqgYW763gLLEU2RsY3\"><span class=\"fusion-button-text\">Subscribe to our Blog<\/span><\/a><\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Alumni are your institution&#8217;s biggest stakeholder group and the living embodiment of your institution\u2019s goals.\u00a0 However, whilst maintaining a <\/span><a href=\"https:\/\/www.aluminati.net\/world-class-alumni-relations\/\"><span style=\"font-weight: 400;\">world-class alumni relations programme<\/span><\/a><span style=\"font-weight: 400;\"> is neither easy nor cheap, failing to invest at all in it will make life harder and be more expensive in the long run.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Alumni Relations programmes have very real goals and should be aligned closely with those of your institution. Typical examples include working with alumni to find advocates, expanding employment opportunities, fundraising, increasing student recruitment and more. This particular event discussed how institutions as a sector can demonstrate the impact of their work by sharing best-practices.\u00a0\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>The panel were all asked the same question, <\/b><b><i>Why is Alumni Relations Important?<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ian Moore, Head of Alumni Relations and Annual Giving at the Queen\u2019s University in Belfast said that one of the things he is conscious of is that Alumni are the living embodiment of a university\u2019s product and that whilst knowledge is not something you can see, you can see it being used and the impact they have on the world around them.\u00a0 Alumni are constantly exposing the values that have been instilled in them by their time at university and their success reflects on the institution.\u00a0 Universities need to know who their alumni are, where they are, and what they are doing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Holly Peterson, Head of Constituency Engagement at the University of London, UK noted that the two main things that an institution produces are alumni and research. Whilst research and fundraising programmes can have more obvious routes to success, alumni relations goals are not as clear cut.\u00a0 Holly suggested that universities have the potential to produce thoughtful humans who use their knowledge to make the world a better place.\u00a0 She also noted that lots of studies have shown that people who receive a university education are more civilly engaged.\u00a0 It is important to see how university affects alumni by staying in touch with them and understanding how they are taking their work into the world.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any Alumni Relations department must ask themselves what their institution\u2019s goals are, what their alumni engagement strategy is, and how can their alumni help the institution achieve its mission?\u00a0 Many programmes will focus on alumni employability and securing university places for school-leavers.\u00a0 Our recent study, <\/span><a href=\"https:\/\/www.aluminati.net\/mentoring-report\/\"><span style=\"font-weight: 400;\">Mentoring Improves the Employability of University Graduates<\/span><\/a><span style=\"font-weight: 400;\"> shows how important alumni-student mentoring programmes can be in helping with this goal.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">.<iframe title=\"vimeo-player\" src=\"https:\/\/player.vimeo.com\/video\/471045541\" width=\"640\" height=\"360\" frameborder=\"0\" align=\"middle&quot;\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe>.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Suggestions for ways to increase alumni engagement were to implement regular communication as to what the university is doing with news and upcoming events.\u00a0 It was also suggested that events should be seen as an opportunity to share information with an institution&#8217;s alumni base and perhaps prompt further engagement from that point.\u00a0 Events are also a good opportunity to identify notable alumni and make them donors, volunteers or ambassadors for an institution.\u00a0 Virtual events have also become a valuable resource for increasing geographical engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jimmy Buck, Chief Advancement Officer at Deakin University, Australia, noted that alumni relations programmes were not meant to merely babysit but should focus more on the role of a power broker.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Measurements and KPIs<\/b><\/h3>\n<p><b>What measures should we use to demonstrate effectiveness to university leaders and senior stakeholders?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ian Moore stated that the world of alumni relations is changing and that changes are also occurring in the way alumni relations departments operate.\u00a0\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" class=\"size-large wp-image-11808 aligncenter\" src=\"https:\/\/www.aluminati.net\/wp-content\/uploads\/2020\/12\/ENGAGEMENT-PYRAMID-1024x575.jpg\" alt=\"\" width=\"669\" height=\"376\" srcset=\"https:\/\/www.aluminati.net\/wp-content\/uploads\/2020\/12\/ENGAGEMENT-PYRAMID-300x169.jpg 300w, https:\/\/www.aluminati.net\/wp-content\/uploads\/2020\/12\/ENGAGEMENT-PYRAMID-768x432.jpg 768w, https:\/\/www.aluminati.net\/wp-content\/uploads\/2020\/12\/ENGAGEMENT-PYRAMID-1024x575.jpg 1024w, https:\/\/www.aluminati.net\/wp-content\/uploads\/2020\/12\/ENGAGEMENT-PYRAMID.jpg 1920w\" sizes=\"(max-width: 669px) 100vw, 669px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">The old model of engagement is linear and makes assumptions that people are the same.\u00a0 Ian argues that people are more complex than this model allows for and that the best way to measure engagement and relationships is to focus more on impact. \u201cImpact is King\u201d, he stated.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How an institution\u2019s goals and bottom-line is supported by these programmes is a crucial measurement of success.\u00a0 It was also noted that it was important to compare engagement levels with those of similar institutions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Holly <\/span><span style=\"font-weight: 400;\">Peterson <\/span><span style=\"font-weight: 400;\">stated that it is also very important to maintain transparency with your alumni as to why you are doing what you are doing.\u00a0 That way, they will be more satisfied with their experience and in turn, be more likely to engage and advocate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jimmy Buck noted that pyramid models are good at showing trajectory but when it comes to individual prospects, alumni engagement pathways can go in many directions, much like a tube map.\u00a0 There are a number of ways alumni can add value to an institution, yet no concrete way of measuring this.\u00a0 Alumni relations are constantly evolving and by the time universities have figured out what works, things have moved on.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, the panel all agreed on the importance of collaboration with other departments within an institution, for example communicating with fundraising departments and student affairs to make sure that everyone is working towards key goals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As Ian stated at the conference, <\/span><i><span style=\"font-weight: 400;\">\u201cImpact is King\u201d<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Aluminati was proud to sponsor the <\/span><a href=\"https:\/\/www.case.org\/conferences-training\/introduction-advancement-leadership\"><span style=\"font-weight: 400;\">Introduction to Advancement Leadership<\/span><\/a><span style=\"font-weight: 400;\"> conference hosted by <\/span><a href=\"https:\/\/www.case.org\/\"><span style=\"font-weight: 400;\">CASE<\/span><\/a><span style=\"font-weight: 400;\">. Held in November and December 2020, it featured talks covering various topics, with panels of industry leaders and experts leading the conversations.\u00a0 Be sure to check out our previous article in this series <\/span><a href=\"https:\/\/www.aluminati.net\/your-international-alumni-really-matter-heres-why\/\"><span style=\"font-weight: 400;\">Your International Alumni Really Matter \u2013 Here\u2019s Why<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><a href=\"https:\/\/www.aluminati.net\/consultancy\/\"><b>Find out how Aluminati can help supercharge the impact of your institution\u2019s alumni relations programmes.<\/b><\/a><\/h3>\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>How to ensure Alumni Relations is seen as a crucial, [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":11812,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[18,90,28,1],"tags":[31,34,86,38,41,84,35,32,85,87],"class_list":["post-11807","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aluminate","category-alumni-relations","category-blog-news","category-ementoring","tag-alumni","tag-alumni-relations","tag-case","tag-community","tag-education","tag-employment","tag-engagement","tag-higher-education","tag-mentoring","tag-university"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - 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